my EVENT

Terms & Conditions

1. ++Prices are subject to 18.8% government taxes & service charge.
2. The Minimum Spend per person for any event in Cuca is IDR 400,000++.
3. Certain menu items may be replaced by similar ones in the rare event of being discontinued.
4. Prices are subject to change if deposit has not been paid.
5. Maximum capacity: 40 pax (seated in Private Dining Room), 150 pax (seated in Dining Room), 100 pax (seated in Garden), 250 pax (standing outdoors). During raining season, only indoor spaces are available for bookings.
6. Minimum Spending to book Cuca exclusively for a meal period (lunch from 12pm to 5pm; dinner from 5pm to 12am): IDR 25 million for Private Dining Room, IDR 80 million for Dining Room or Garden, IDR 150 million for both. All net and fully credited in food and beverage.
7. A Non-Refundable Deposit is required for bookings of more than 15 guests or for any bookings pre-ordering a menu. This deposit amounts to:
   a) For non-exclusive events: 25% of the total amount if menu has been chosen OR 25% of the Minimum
       Spend per person if the menu selection is pending.
   b) For exclusive events: Minimum Spending based on the space chosen.
   No booking can be made and guaranteed if deposit has not been received.
8. Booking date: once deposit is paid and booking is made, the date booked is final and not changeable.
9. Once the deposit is paid, the Final Number of guests can only be decreased with a notice of at least 5 working days before the event AND by a maximum of 10 guests from the total stated in the Deposit Receipt. For any additional decrease, the Minimum Spend per person is chargeable. For last minute bookings (less than 5 days before the event), the number of guests stated in the Deposit Receipt is Final. In case of late notifications or if on the day of the event the number of guests is less than the final number confirmed, the price of the menu per person selected or, if no menu is chosen, the minimum spend per person is chargeable based on the final number of guests. Any increase is allowed at any time subject to availability.
10. For cancellations, date changing or no shows, the Deposit paid is non-refundable.
11. Food restrictions & final menu: to be confirmed 5 working days before the event. In case of late notifications, special menus are subject to availability and will be charged as additional orders.
12. Beverages can be served upon arrival of each guest, BUT pre-ordered canapes / menus will only be served once the total number of guests has arrived. Menus for any guests arriving late will be charged as additional orders.
13. Final settlement, beverage and any additional food ordered (charged based on consumption) must be settled during the event.
14. During the event we accept payments only in cash and credit card: Visa, Master and Amex (free of charge). No bank transfers outside office hours are accepted.
15. No outside food or drinks allowed. No outside alcohol (BYO) is allowed for exclusive events.
16. Outside decoration/entertainment are subject to Cuca’s prior written approval and may require a damage deposit. A silent & smoke-free generator must be supplied by the customer for any electricity required for decoration or entertainment purposes.
17. The cut-off time for setting up or breaking down is 4pm. To start the setup earlier or to break down later, an additional IDR 20 million minimum spending is required.
18. Only acoustic music at a moderate volume is allowed. Sound Curfew for all events is midnight.
19. Our Dining Room is meant to be a quiet space to preserve our guests’ tranquility. If you are not booking the room exclusively, we highly suggest relocating events with children to our Garden Lounge or alternatively please help us to keep children reasonably quiet so other guests can enjoy their evening.